![]() ![]() ipa files that are listed in our Github repository here where. ![]() However, users are able to download older versions through the. The AppStore will only provide the latest version of iOS app, in this case is 1.32.0. If I am not wrong the last working version for iOS 10.3 was 1.30.1, but it’s up to you to explain, the only way I know to install an app is with the AppStore. Which version of iOS mobile app are you referring to? Can you elaborate a little bit on what you mean by “ installing without AppStore ”? I could update it to iOS 12.4.7, that could explain why not so many people are impacted, but I don’t want to do the update because I am afraid that I will lose some apps and my phone will be slower. I have an iPhone 5s with iOS 10.3.1 which is supported according to the AppStore. That’s a problem because people will not read the github change log before updating their app. I see you are in a hurry to no longer support older mobile devices but the in the AppStore you are already less in a hurry. ![]() I have the problem described above with a server with version 5.22.2, but I tested many other server versions and a bug that I always get is a crash when trying to type in the chat. Can you please provide the Mattermost Server version that you are on? IOS 10 use Safari 10, and with the new server versions we get a message that only Safari 12+ is supported.Ĭircling back to the iOS version question, may I know what type of device and what is the latest version of iOS can it upgrade to?Īllow me to understand the issue a little better here. Can you please confirm again if the affected users are running on the supported platforms? If yes, I would like to gather more details on the issue such as the screen shot / screen recording of the problem as well as verifying if the problem happens on all iOS users in the server. The app releases in the AppStore should work with the supported environment by default (iPhone 5s devices and later with iOS 11+ is required). Any user who will update his app will be stuck with that as it impossible to revert back an update in iOS. It is unfair from you to release an app in the AppStore which is not working and they say that you don’t support it. Which version of iOS mobile app are you referring to? Can you elaborate a little bit on what you mean by “ installing without AppStore”? ipa file but are you really sure that we can install it without the AppStore? I thought it was impossible. Since the devices are running on the older iOS, what models are you referring to? Are they able to upgrade to the latest version of iOS? IPhone 5s devices and later with iOS 11+ is required. Based on the mobile changelog, we start to support iOS 11+ starting 1.17.0: Can you please provide the Mattermost Server version that you are on?Īdditionally, you mentioned that the issue happens on all iDevices running iOS 10. Hi, me to understand the issue a little better here. ![]()
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