If you don’t have WHM access, you can do the same from cPanel -> SSH/Shell Access. In the search field type “Key” (1 in the image example below) to filter the menu options and click on “Manage root’s SSH Keys” (2). It’s simple and painless! Once that’s set up, you’re good to proceed.įirst of all, you need to login to WHM (login details are in your welcome letter from GlowHost). In order to use SSH on a shared account, you will need to contact our support team to grant you access. Below I will describe how to set up SSH access using keys and gain access to the server. In order to keep this security measure in place, but still allow a secure connection, you can use an SSH key. Because the service has vulnerabilities, we had to close that feature in order to protect our customers. At the time of this writing, most hosting companies know about this problem, but are being very quiet about it as there is no known fix other than forced key access, and how the attackers are able to do this is not 100% clear. The latest issue we have noticed floating around the Interwebs is that the SSH service can be easily hacked if password authentication is enabled. We do our best to secure our customers, because we care. We do this day in and day out, constantly, and we are not going to stop. We have been providing hosting for many years and have skilled professionals in this area.Īlso, GlowHost is working in partnership with security firms and runs daily scans of all servers in order to find suspicious software. GlowHost does it’s best to prevent attacks. Your server will work for proxy, spam sending or even bitcoin mining…maybe even without your knowledge. Bots, bots and more bots are scanning servers for different security holes and once they find one on your server, believe me, they will use 100% of it. Software developers do their best to close all new vulnerabilities, but it is next to impossible to keep. At the same time, new common vulnerabilities are discovered almost daily. Numerous methods of attack are public access and anyone can try them. The internet has become an extremely unsafe place.
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